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Status Backlog
Categories Knowledge Base
Created by Guest
Created on Oct 10, 2023

RELATED IDEAS

Allow non-Front users to access internal Knowledge Bases

Problem
Internal Knowledge Base content is only accessible to teammates with a full Front license — employees who only need KB access cannot view it.

Request
Offer a lightweight license or access mode that lets non-Front employees read internal Knowledge Base content without a full seat.

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3 MERGED

Different license types for KB only access

Merged
Because internal knowledge base requires a Front login, allow for customers to purchase KB only licenses to view internal KB articles, but not have any other Front access
over 2 years ago in Knowledge Base Backlog