ADD A NEW IDEA

All ideas

Showing 1521 of 1521

Improve handling of Forms as a channel, improve form field management

No description provided
6 months ago in Core Product Experience 0 Backlog

Add Helvetica Neue as a Font

No description provided
over 1 year ago in Composer 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.
about 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Keyboard shortcut: merge conversations

No description provided
about 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
about 1 year ago in Message templates 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
about 1 year ago in Chatbots 0 Backlog

Contact Lists to display which rules use them

Having contact lists display a list of rules that they're included in would be very helpful for keeping track of which contacts will be affected by different rules.
6 months ago in Contacts Manager 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
about 1 year ago in Accounts Manager / Contacts 4 Backlog

No default selection of send channel when creating draft

No description provided
about 1 year ago in Composer 0 Backlog

Allow an external link on the logo in KB

We'd like to be able to link our main website to the logo in our KB so customers can navigate back there if they need to.
6 months ago in Knowledge Base 0 Backlog