AI

Showing 88

Show summaries for all conversation previews

Show the conversation summaries when it can help understand what a conversation is about, across the app so a user can work faster. For example, showing the summaries on conversation previews in the inbox view the search view linked conversation t...

7 months ago in AI / AI summary / Core Product Experience / Search result previews (P2) 0 Backlog

4 VOTE

[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy

7 months ago in AI / AI similar conversations 0 Backlog

12 VOTE

[channel] AI Compose for SMS, Chat, custom

No description provided

over 1 year ago in AI / AI compose 2 Backlog

4 VOTE

[activation] Accelerate the training of AI tagging

The training of AI tagging takes too much time because it doesn't have enough sample messages to review.

7 months ago in AI / AI tagging 0 Backlog

6 VOTE

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature

11 months ago in AI / AI summary / Core API 1 Backlog

11 VOTE

Enable AI for specific teammates / inboxes

Ability to allow select users / inboxes, etc. to use AI features.

over 1 year ago in AI / AI settings 0 Backlog

4 VOTE

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.

8 months ago in AI / AI angel (QA before sending) / AI compose 0 Backlog

3 VOTE

[activation] Shared AI training for same tag across AI tagging rules

Situation: when I want to create an AI tagging rule for multiple inboxes, all using the same tag (e.g., VIP), I have to train the AI, by reviewing message samples, separately for each rule, even though it's the same tag. Request: Streamline the pr...

6 months ago in AI / AI tagging 0 Backlog

3 VOTE

[context] Control what can appear as similar conversation by adding conditions (inbox, tags, inbound only ...)

Be able to specify or filter conversations shown as part of similar conversations based on criteria like the same or a specific: Inbox Tag Contact Account Type of inbound or outbond

6 months ago in AI / AI similar conversations 0 Backlog

3 VOTE

[action] Allow for Dictation inside of Front

Speech-to-text to author content in Front

6 months ago in AI / AI compose / Composer 0 Backlog

Please enter your email address

FILTER BY CATEGORY