Request: AI features to be multi-modal, meaning they could understand images within the content they are based on.
For example,
SimilarConversation could recommend a conversation that includes a similar image,
AI tagging could classify content based on the understanding of the content, including an image.
SuggestedReply to interpret screenshots in a conversation could provide additional context to help identify the right answer or relevant knowledge base article.
Summaries could use images as a source of context.
The benefit would be increased accuracy of AI features by enhancing their ability to understand and process images.