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Increase the number of steps possible for each chatbot

There is a limit of 400 steps for each chatbot. This makes it difficult to extend the chatbot with other roots and localize it.
11 months ago in Live Chat 0 Backlog

Toggle Message Quote - Keep In Same Location

At the moment, to expand the quoted text / history below, the three dots move to the bottom of the email chain to be able to collapse it again... I'd love for that to just stay where it is after I expand the quoted text so I can collpase it withou...
11 months ago in Composer 0 Backlog

Sound notification for discussions

Having an audible alert for discussions to leverage them more of an instant messenger. Potentially getting rid of slack and other more im type tools.
11 months ago in Core Product Experience 0 Backlog

New themes

Can we have more theme features like Outlook and Google has?
11 months ago in Client Platform 0 Backlog

Todoist Integration - Day Month Year Date Formatting Option

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.
11 months ago in Existing integrations 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
11 months ago in Custom fields 0 Backlog

Adding distribution list to calendar invites

When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
11 months ago in Calendar View 0 Backlog

Hover state for p2

When using the compact view, can we create a hover state similar to in the analytics view?
11 months ago in Client Platform 0 Backlog

Ability to remove context links in bulk

I used a test environment of an external system for Context Links while learning how they worked. Even deleting the app doesn't remove the links... I'd like to be able to remove all the dev ones.
11 months ago in Developer Platform 0 Backlog

Customize location of the conversation list and conversation view

the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...
11 months ago in Navigate - find your work 0 Backlog