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Language support: French

Ability to use Front in French
over 2 years ago in All platforms 2 Backlog

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
about 1 month ago in Core Product Experience 0 Backlog

Gate/restrict knowledge base visibility by internal teammate groups

The ability to restrict access to view KB content by certain teams or user groups in Front.
7 months ago in Knowledge Base 1 Backlog

Knowledge base article export

Ability to export knowledge base articles
7 months ago in Knowledge Base 1 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
about 1 month ago in Existing integrations 0 Backlog
113 VOTE

Forward calendar invites and allow users to accept forwarded invites

No description provided
about 3 years ago in Attendee management 1 Backlog

Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
7 months ago in Knowledge Base 0 Backlog

Ability to customize chatbot icon

Currently the chatbot icon is a fixed icon. It would be nice to be able to customize it to better reflect our company's branding.
10 months ago in Chatbots 0 Backlog

Manage teammate Groups via API

Create endpoints on the Front public API to manage teammate Groups.
over 1 year ago in Teammate Groups 1 Backlog

SLA - Resolution time

SLA rules and analytics based on resolution time (not response time)
5 months ago in Insights / Workflows 0 Backlog