ADD A NEW IDEA

All ideas

Showing 1627

Make conv_id available in plugin context for discussions

I would like to have access to the conversation ID of discussions in the context updates in the plugin pane. When selecting a discussion now, it seems that context.type is "noConversation", even though dicussions also have conversation IDs.
about 1 year ago in Developer Platform 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 2 years ago in Live Chat 0 Backlog

Option to include attachments in replies to message with attachment

No description provided
over 3 years ago in Attachments 0 Backlog

Ability for "branch by keywords" option in Chatbot to answer more than one question at once

In a chatbot conversation flow, if I have two keyword sets included in a "branch by keywords" step: 1. "dog; pet; cat" 2. "early check in; late check out" And a client using the chatbot answers an open-ended question with:"can I bring my dog? how ...
about 1 year ago in Chatbots 0 Backlog

Front Chat-in-KB identified users

We'd like the ability to authenticate users in Front's KB, so we know who is asking for help if they initiate a chat within the KB and we can automatically verify chat visitor identity using the Front Chat SDK.
about 1 year ago in Front Chat / Knowledge Base 0 Backlog

Yelp Integration

Has a Yelp / Review integration been looked at?
about 1 year ago in New integration requests 0 Backlog

Em dash shortcut (—)

Why it's useful: Quicker shortcut than typing Alt + 0151 (fingers don't have to migrate over to numbers pad)Who would benefit: All grammatically savvy and efficient Front users!How would it work: It could operate exactly how it does in Outlook or ...
about 1 year ago in Composer 0 Backlog

Option to turn off profile photos

Give the option to not have to see the profile photos of people who send us emails
about 1 year ago in P3 display 0 Backlog

Ability to bulk update account properties

No description provided
over 3 years ago in Accounts Manager 0 Backlog

Calendars shared with google account

Generally it's great. A major drawback is the inability view google calendars shared with my google account. Inability to compress forwarded images is also an issue for me.
about 1 year ago in Schedule - manage your calendar 0 Backlog