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Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
over 2 years ago in Existing integrations 1 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
over 2 years ago in Core API 0 Backlog

Views And (inclusive) Conditions

The ability for Views to have an "AND" condition (rather than OR). Example: I want the view to shown me all conversations with Tag A and Tag B applied. Currently Views would show conversation with either Tag A or Tag B applied.
over 2 years ago in Core Product Experience 0 Backlog

Starred folder should have a counter

Today, the Starred folder does not have a count next to it. Suggestion to treat this folder like others in the sidebar and have a counter.
over 2 years ago in P1 navigation - left pane 0 Backlog

Export Busiest Times heat map of volumes (as csv)

No description provided
over 2 years ago in Existing metrics / Exports, API and connectors 0 Backlog

Company tag visibility

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...
over 2 years ago in Tags 1 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
over 2 years ago in Calendar - other 1 Backlog

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?
over 2 years ago in Event notifications 0 Backlog

Allow admin to edit teammate login email

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...
over 2 years ago in Login and SSO settings 2 Backlog

Email in new tab

Open an email in another tab instead of opening a new window
over 2 years ago in Client Platform 0 Backlog