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Showing 1587

6 VOTE

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.

over 1 year ago in Compose - write efficiently with quality 3 Backlog

4 VOTE

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.

12 months ago in Existing integrations 1 Backlog

1 VOTE

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.

3 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

1 VOTE

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

3 months ago in Admin Experience 0 Backlog

3 VOTE

Conversion rates between stages, tags ..

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes

9 months ago in Breakdowns and totals / Conversation Stages 0 Backlog

4 VOTE

Integrate Time Off Planner with External HR Systems

During a product roadmap presentation, Carter from Edge Logistics mentioned it would be great if the Time Off feature for shifts integrated with external HR systems like Paylocity Link to Gong clip: https://us-18905.app.gong.io/call?id=31715033328...

12 months ago in Teammate availability 0 Backlog

7 VOTE

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...

over 1 year ago in Cal/scheduling efficiency / Calendar View 0 Backlog

4 VOTE

Pass custom conversation fields through Front Chat SDK

I'd like to be able to pass custom conversation fields through the Front Chat SDK. Currently it only allows me to pass custom contact fields through. This is problematic because sometimes the fields will be specific to that conversation, and I don...

12 months ago in Live Chat 0 Backlog

7 VOTE

8x8 integration

Front integration with VOIP provider 8x8.

over 1 year ago in New integration requests 0 Backlog

6 VOTE

[context] AI summarize available in discussions

This would be incredibly beneficial to summarize the content of a discussion. I work within a multi-lingual team so it would also be great to summarize and translate a conversation as the current "Summarize with AI" does with email threads

over 1 year ago in AI / AI summary 0 Backlog

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