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Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
10 months ago in Message templates 1 Backlog

Support searching for part of words, email, IDs (partial search)

Description: Sometimes I search using only a part of a longer keyword. Keywords can be: an email address where I remember partially the domain name an order ID where I only know the beginning or the end, or when there is a space in it but I don't ...
over 2 years ago in Matching 0 Backlog

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.
about 2 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...
about 2 months ago in Admin Experience 0 Backlog

Slack channels should still import message text/content if attachment size is too large

Currently we fail to import messages if the message contains a file over 25MB. However, it would be nice if we dropped the attachments that are too large, and still imported the message text. When this happens we should also display some type of w...
8 months ago in Existing integrations 0 Backlog

Ability to expand and collapse the all-day events section on the calendar to view more than 3 all-day events at once

Today you can only see 3 all-day events at a glance per day. It is not obvious that users need to scroll to see the rest of the all-day events on that day. Suggestion to expand and collapse the top section.
about 2 years ago in Calendar View 1 Backlog

Virtru encryption integration

 
over 3 years ago in New integration requests 0 Backlog

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
4 months ago in Admin Experience 0 Backlog

Ability to create rules with the API

No description provided
over 1 year ago in Core API 0 Backlog

Notion integration

No description provided
over 3 years ago in New integration requests 1 Backlog