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Notify all shared inbox teammates that channel requires reauthorization

Currently, if a channel needs to be reauthorized, only the admin is notified. We should extend this notification to all users, suggesting they contact their admin to reauth.
about 1 year ago in Channel management 0 Backlog

Auto-add title/text to pasted links

As an emailer who needs to share lots of links, I would like to be able to paste a link into an email draft and for Front to then offer for me to change the link to the title of the URL. For example, if I was to paste in community.front.com/ideas,...
about 1 year ago in Composer 0 Backlog

Export inboxes to CSV

Provide an overview off all inboxes when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
about 1 year ago in Admin Experience 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
about 1 year ago in Object/resource management 0 Backlog

Ability to react comment on FB

No description provided
about 1 year ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
about 1 year ago in Existing integrations 0 Backlog

Front and Database Connection, Update Rule API

Is there a way for us to establish a connection between Front and our database (RB9 powered by OMTI) so that these rules in Front can be updated real time when it's changed in our database? The From field in Front corresponds with the Contact Emai...
about 1 year ago in Core API / New integration requests 1 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
about 1 year ago in Attachments 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
about 1 year ago in Message templates 0 Backlog

MerciApp plug-in

I'd like to request an integration/plug in with MerciApp, a French Grammarly. As we work with both English and French speakers, this will be a great add-on to our usage.
about 1 year ago in New integration requests 0 Backlog