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Ability for Company Admins to mass re-authorize Shared Connections (multi-select) at once instead of re-connect by re-connect

For larger enterprises this type of process can turn into a really heavy exercise if there are hundreds or thousands of channels

11 months ago in Channel API / Email channels 0 Backlog

1 VOTE

Export Ruleset Table into CSV with Tag Name and Inbox Name

When you export a ruleset table as a CSV, instead of the inbox ID and tag ID being in the CSV file, show inbox name and tag name.

11 months ago in Other (workflows) 0 Backlog

1 VOTE

Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...

11 months ago in Existing integrations / Intercom 0 Backlog

2 VOTE

Delete comments made by a rule

Giving users the ability to delete a comment made by a rule. At the moment, only comment owners can remove these comments which means if they are posted by a Front rule, nobody can delete them. We want to give the opportunity for a company and/or ...

over 1 year ago in Workflows 0 Backlog

1 VOTE

Set "Reply All" as the default option for everyone in the company

11 months ago in Composer 0 Backlog

1 VOTE

More efficient "blocking" system

At this time, Front can only correctly block addresses and prevent additional messages from appearing when the spammer's address is added as a contact.Consequence : we continue to receive mails from blocked people.Solution : add spammer's address ...

11 months ago in Email channels 0 Backlog

4 VOTE

Print from Mobile (iOS and Android)

No description provided

over 3 years ago in Mobile 0 Backlog

1 VOTE

Group individual Live Chat messages into one conversation in Sent Items

Live Chat sees every individual message sent as a separate sent item even if it's part of the same live chat conversation with 1 person. When going back through Sent Items, this makes it overly large and messy to look back through, especially when...

11 months ago in Live Chat 0 Backlog

1 VOTE

Live Chat Website Title Identification

We use Front live chat to help our customers troubleshoot quotes and place orders online. Each quote or order has a unique URL which does provide us some information of who the customer is, but we have to open and web page and search the number to...

11 months ago in Live Chat 0 Backlog

1 VOTE

Sabre GDS Integration

Customer would like to integrate with Saber

11 months ago in Developer Platform / New integration requests 0 Backlog

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