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Increase limit for table exports in Analytics

Tables in Analytics report are limited to a certain number of rows, for example the details table in the CSAT report is limited to 500 rows. Although it may make sense to limit the number of rows to load in the app, it would be great if we could d...
29 days ago in Exports and API 0 Backlog

Access chat visitor drop off data

I want to be able to see the inputs a chat visitor has entered when they drop off before completing the flow. For many use cases, this data is crucial as it allows me to know who tried to interact with my chat widget and reach back out to them pro...
about 1 month ago in Live Chat 0
118 VOTE

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
over 4 years ago in Composer 5 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 2 years ago in P1 navigation - left pane 4 Backlog

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
about 1 year ago in Voice 0 Backlog

[context] AI features to support attachment as context (e.g., Suggested Reply, AI Answer)

Many KB articles and conversations contain images and other file types with critical content. We'd like to have them used as important context for resolution and be added to the draft.
4 months ago in AI / AI answer / AI Assist / AI knowledge / AI suggested replies (auto draft) 0 Backlog

Customize the display of a metric in Analytics

Choose whether a metric breakdown should be represented as a table or a diagram. In the case of a diagram, choose the type of diagram.
5 months ago in Insights 0 Backlog
116 VOTE

Custom message order so that the most recent email in a conversation thread is shown at the top

Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
over 4 years ago in P3 display 19 Backlog
116 VOTE

Expand Dark Mode to the rest of the UI

Calendar User settings
over 4 years ago in Other (CPX) 1 Backlog

Ability to create tasks via API and Rules

The new tasking system is not easy to use - it takes multiple clicks to make a task. Allow auto creation via API or Front rules
about 1 month ago in Core API / Workflows 0 Backlog