Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2134

Salesforce integration — ability to log emails to Cases

No description provided
over 2 years ago in Existing integrations 0 Backlog

Color coding for shared calendar events

We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
almost 5 years ago in Cal Collaboration / Calendar View 2 Backlog

When inviting a teammate, have the option to automatically put them as Unavailable

When adding a teammate, they are automatically set as Available which will start to assign them emails if they're put into an assignment group. It'd be good to have an option to set them as "Unavailable"
8 months ago in Admin Experience / Teammate invitation 0 Backlog

Ability to create custom fields via the API

No description provided
almost 3 years ago in Developer Platform 0 Backlog

Create an ALL view, which shows you conversations that are in certain shared inboxes + conversations in your private inbox

No description provided
about 2 years ago in Core Product Experience / Views 0 Backlog

Bring my own AI systems to Front

Want to connect my own AI directly inside Front. Things like AI assistant/co-pilot that works within Front . listen and build a context about the conversation assist: suggest best resources keep conversation on track by nudging agent to detect ext...
over 1 year ago in AI / AI extensibility 1 Backlog

Polls in emails and discussions

No description provided

[activation] Accelerate the training of AI tagging

The training of AI tagging takes too much time because it doesn't have enough sample messages to review.
over 1 year ago in AI / AI tagging 0 Backlog

Allow Analytics export API to filter on teammate groups

No description provided
about 1 year ago in Exports, API and connectors 0 Backlog

Show number of matches in a conversation + navigate between them

When a conversation has more than one match, it is not visible unless: I scroll through the conversation thread and see highlights I redo my search inside the conversation with a cmd+f or ctrl+f shortcut I wish to be able to know that a conversati...
about 2 years ago in Search result previews (P2) / Search Results 0 Backlog