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More Granular Permissions for Moving Messages

Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...
about 2 years ago in Increase granularity of admin permissions / Permissions / Workspaces 1 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 3 years ago in Existing integrations 1 Backlog

Shortcut integration

https://shortcut.com
over 4 years ago in New integration requests 1 Backlog

API-triggered transitions for conversation stages

No description provided
over 1 year ago in  1 Will not do

Mark all of the new emails as "NEW" - especially important for huge conversations

Hi all, managing lengthy email histories can be confusing, especially when new emails are added. While the "jump to last unread" feature is helpful, there's a concern about potentially overlooking emails. Therefore it would be great to have the fo...
about 2 years ago in P3 display 0 Backlog

Template to rule (building workflows off each template)

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X
over 2 years ago in Advanced rule conditions and actions / Workflows 0 Backlog

Rule Folder

Ability to organise rules into folders so that they are easy to find.
over 2 years ago in Rule management 0 Backlog

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results
over 4 years ago in Search location 0 Backlog

Display more "oldest conversations" in the Live Dashboard

No description provided
about 1 year ago in  0 Backlog

Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag
about 3 years ago in P1 navigation - left pane 0 Backlog