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Align text and images (right-aligned, left-aligned, center)

No description provided
about 3 years ago in Composer 5 Backlog

[action] *Automatic* AI Translation for Inbound and Outbound Messages

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...
about 1 year ago in AI / AI message translation 0 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
over 2 years ago in Core Product Experience 2 Backlog

Language support: German

Ability to use Front in German
over 2 years ago in Client Platform 3 Backlog

Make Front default for calls

As a user who has the Dialpad integration setup, it'd be great to be able to have "tel:" links in other systems open a call within Front's Dialpad integration.
2 months ago in Existing integrations 0 Will not do

Customize vertical switcher in Settings

Have the option to customize the vertical switcher. Some ideas are: show/hide workspaces in the vertical switcher and customize order in which they appear on the sidebar
7 months ago in Settings (User Mgmt & Compliance) / Workspaces 0 Backlog

Workforce management analytics

No description provided
almost 5 years ago in New metrics / Workforce management 0 Backlog

Ability to use "reply-to" fields in rules

Use the "reply-to" field for auto replies instead of the "from:" field.
almost 5 years ago in Auto-reply 3 Backlog

Rules for Discussions

Adding the ability to apply rules to Discussions in the same way rules can be applied to messages in inboxes. A new trigger for "discussion is added" or something along those lines so we can auto-tag/assign/archive discussions following the same w...
almost 3 years ago in Workflows 1 Already available

Schedule a meeting from an email

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...
over 1 year ago in Cal/scheduling efficiency 1 Backlog