All ideas

It would be great to be able to feature new articles on the KB while also having them nested within the correct section/category. We want to be able to highlight new features to customers and have them in the right spot for people to find.

Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...

This is for Knowledge Base when an admin is trying to share a link internally and a user is not logged in. Today, they see an error message and then need to navigate to Front to log in and then go find the link again. If a user is not logged in on...

It would be great if the phone number contact field on the chatbot could be formatted so it isn't in US style formatting. For example, when typing in a UK mobile number (e.g. 07712312312) the bot does not allow you to submit or move forward becaus...

When adding a text pattern, options are rather limited. I only want dynamic objects when the prefix is SP... and not when it is sp... with the latter, it will identify objects left and right that are mere words starting with sp.

It would be helpful to be able to configure/customize the email notification body text to be the same for any booking that occurs using a particular scheduling link (the booking notification sent to a client who books using the link).

Quality of life feature as emails and full usernames don't have duplicates and are stable through time.

Allow the use of Email signatures that can be used for standard emails to be addable to the email body when creating a calendar event. At the moment you have to type in a "Kind Regards..." manual. This looks unprofessional.