In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated
As other dates in conversation, you can click on it to switch from timestamp (May 30 9:29) to duration (6m) We want to be able to do the same for SLA timer.
Need support for PEC (certified Italian) email – i.e. instead of seeing the email directly, it is attached along with the xml certificate. This should be a quick fix for you guys on backend to add native support for this.
Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
