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5
VOTE
4
VOTE
Use different KBs per chatbot/AI answers depending on customer
Jerry Services has multiple internal KBs depending on what insurance company their customer uses - i.e. Geico, FarmersInsurance, Progressive. This brought up an idea where in the future, can we connect multiple KBs to use for AI answers and depend...
0
Backlog
1
VOTE
Chatbot Transcript: Show Present+Selected options for multi-choice fields
When viewing a completed Front Chat transcript that's transitioned to a conversation, the teammate is presented with a transcript that looks something like this. It's tricky to tell the difference between multi-select options the user entered vs f...
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Backlog
3
VOTE
[action] AI compose to show the before and after
I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
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Backlog
6
VOTE
Zoom Meetings Don't Get Removed from Zoom Client if removed/canceled from Front
I've got Zoom connected as my preferred video conferencing solution so anytime I create a meeting in the Front calendar, it makes a Zoom meeting. If I remove those details in Front, or even cancel the meeting, that doesn't pass back to Zoom, so in...
1
Backlog
7
VOTE
7
VOTE
1
VOTE
Show full server name when hovering in Connectors
When building a Connector, if your server URL is long it's hard to remember where the server URL ends and where your endpoint begins. The space where the server URL is shown is decently small, compared to how long these URLs can be and so they are...
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Backlog
9
VOTE
12
VOTE