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3
VOTE
Rule dynamic variable: "Trigger/Action author"
It would be very helpful if there was a condition in rules that allowed you to trigger a rule based on what Front user performed the originating trigger/action. For example, we have an SLA set up but we have a tag that will exclude a message from ...
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3
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3
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2
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Disable request tracking in Customer Portal
As title says, allow a Front admin to not allow people to track their requests in the Customer Portal, only submit them. This would also mean allowing submitters to continue their portal conversation via email or a different channel since all comm...
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2
VOTE
Export the EDI IDs for each work space (inbox, tags, etc)
Logging this idea for a client: "Were you able to identify options for mass rule uploads outside of API IDs? I have teams asking me to make appts to set rules and leverage functionality. Rules are such an important feature and it would be awesome ...
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16
VOTE
Request to Increase Recipient Limit for Sequences
For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...
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2
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16
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