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Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
almost 2 years ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog

Merge conversation rule trigger

No description provided
almost 4 years ago in Rule trigger 0 Backlog

Application Webhooks: Disable webhook subscription as a developer

I offer a partner integration containing an Application Webhook. My customers can start with a trial period, during which I will ingest data from a Front Application Webhook. If my customer's trial period ends and they do not convert, I want to st...
almost 2 years ago in Developer Platform / Partner Integrations 0 Backlog

View Out of Office Date Range on Hover

When entering a internal comment you can see when a user is 'Out of Office', it would be great if we could hover over this and it would show when that user is out of office for example; 01/05/2025 09:00am to 01/05/2025 11:00am - this would help ma...
5 months ago in Core Product Experience 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
9 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
about 3 years ago in Cal/scheduling efficiency 0 Backlog

Safety nets for agents

This is an entire family of workflows around "I want to prevent something in special circumstances" Identified use cases: - Select a default channel in certain cases (i.e. "you have to use the risk@ channel by default when in the risk inbox") - Bl...
over 4 years ago in AI / AI angel (QA before sending) / Other (workflows) / Workflows 0 Backlog

Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

Live Dashboard - Filter on Accounts

Would be great to have a view of the current situation for a specific customer.
2 months ago in Live dashboard 1 Backlog

Mobile navigation between conversations

On mobile, please find a way to navigate from one thread to another easily [interpretation: when you have a conversation open in mobile app then to move to another conversation you have to navigate back to the conversation list. You can't just go ...
5 months ago in Mobile 0 Backlog