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12
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Keyboard shortcut: collapse conversations
I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
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12
VOTE
Enable Conversation Splitting for Custom Channels
My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
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10
VOTE
Ability to change font when using mobile app.
Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
1
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7
VOTE
12
VOTE
New default channel option: Dynamically select channel based on inbox currently being viewed
If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
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8
VOTE
10
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4
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8
VOTE
Hubspot Tracking & Logging of emails (like Gmail)
In Gmail, the integration allows the sender to not only log the email in Hubspot with one click, but it also tracks activity of the recipient like when they've read it, when they've clicked into the email, and when they've responded . With this tr...
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22
VOTE