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Display the contact details of e-mails mentionned in the body
When I receive an e-mail containing an e-mail adress, I would like to be able to see the contact details linked ot this e-mail adress on the right pannel Use case: An e-mail from a customer got forwarded to our Front email adress. We want to displ...
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10
VOTE
Ability to change font when using mobile app.
Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
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5
VOTE
[context] AI to "understand" images (summary, similar conversation, tagging, suggested replies & AI answer ...)
Request: AI features to be multi-modal, meaning they could understand images within the content they are based on. For example, SimilarConversation could recommend a conversation that includes a similar image, AI tagging could classify content bas...
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12
VOTE
New default channel option: Dynamically select channel based on inbox currently being viewed
If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
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1
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2
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Macros: [Archive for specific teammates] action
As a user, for the same reasons that Archiving and unsubscribing specific users in a rule is useful, I want to be able to do this for a Macro. For example, when moving a conversation from Inbox A to Inbox B. Even if some participants on the conver...
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