Custom message order so that the most recent email in a conversation thread is shown at the top
Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
Users are only able to drag one attachment at a time to a different email, looking for the ability to drag multiple attachments and mirror more so the functionality in Outlook
[context] AI features to support attachment as context (e.g., Suggested Reply, AI Answer)
Many KB articles and conversations contain images and other file types with critical content. We'd like to have them used as important context for resolution and be added to the draft.
[language] More language support for AI Compose translate and AI message translate
We want more language support for the translate action in AI compose and the AI message translation feature. Languages like: Norwegian Hungarian Czech Latvian Lithuanian
