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[context] Control what can appear as similar conversation by adding conditions (inbox, tags, inbound only ...)
Be able to specify or filter conversations shown as part of similar conversations based on criteria like the same or a specific: Inbox Tag Contact Account Type of inbound or outbond
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4
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14
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Color coding for shared calendar events
We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
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5
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8
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1
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Display the contact details of e-mails mentionned in the body
When I receive an e-mail containing an e-mail adress, I would like to be able to see the contact details linked ot this e-mail adress on the right pannel Use case: An e-mail from a customer got forwarded to our Front email adress. We want to displ...
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6
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Option to Send Knowledge Base Articles in Discussions
Having the articles from the KB be available to be sent via email (the same as email templates) is something that I think is really great. We have a company agreement that we don't actually send emails internally, we use Discussions within Front f...
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7
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3
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[action] AI compose to show the before and after
I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
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10
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