Automatically convert and resize files without needing to leave Front. I.e. Scenarios I have a PDF receipt that I want to text to a customer. Twilio doesn't allow a PDF attachment, so we want to automatically convert it to a JPG image when sending...
Ability for end-users to add suggestions for KB articles
The ability for end-users to "suggest" articles that need to be written by admins, and even create the article, but make it so the admin still needs to review and publish
Add an integration with GitHub, particularly for the Knowledge base.
This would allow multiple people to collaborate on the Knowledge base via push and pull requests. It would also allow us to replace our very expensive Gitbooks subscription and keep everything within Front.
hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
Knowledge base: put title of article in url (instead of article id number)
For SEO and UX purposes put the title of article in the URL. For instance: https://help.front.com/en/articles/getting-started-with-knowledge-base instead of https://help.front.com/en/articles/2564
