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Comment-triggered transitions for conversation stages

No description provided
almost 2 years ago in  Will not do

Manually select "from" filed on composer

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
about 1 year ago in Core Product Experience Will not do

Metrics - count meetings

Evaluate the activity of the teammate by counting the volume of meeting such as appointements Asked by a CSM to evaluate appointment activity
over 3 years ago in Insights Will not do

Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.
almost 2 years ago in New integration requests Will not do

Track time between tags.

We manage our conversations with our prospects and clients through the tagging system and I would like to be able to see the times our different representatives spend between tags.
about 2 years ago in Insights / Tags Will not do

Deliverability metrics

Bounce/delivery rates for outbound emails. This is linked to outbound use cases (sales, marketing, etc).
over 4 years ago in New metrics Will not do

All mail filter

One very useful filter on Gmail is the ALL Mail filter. Would you consider adding to your Roadmap please.
over 2 years ago in Core Product Experience Will not do

Filter out Snoozed Emails

In P2, have the ability to filter our emails that reopen from Snooze. Sometimes they can pop up in the middle of a workflow. Or, have a separate tab on the sidebar for only snoozed emails.
almost 3 years ago in Core Product Experience Will not do

CSAT - open survey in a new window

Ability to open the CSAT survey in a new window instead of the current borwser
over 3 years ago in CSAT Will not do