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WooCommerce integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Integration Request

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.
5 months ago in New integration requests 1 Will not do

Match Contact using reply-to in email

This would be handy for web form submissions. Since the email has to be from the contact for the message to be attached to the contact record (no way to set the contact once the message is received), we make our form submissions set the from addre...
over 1 year ago in Contacts 0 Backlog

Delegate all inboxes but not private discussions

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
almost 2 years ago in Delegated inboxes 0 Backlog

Adding responses to Reviews and Q&As to to Google Business feature.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.
over 1 year ago in Existing integrations 1 Backlog

Hide custom apps from users

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).
over 1 year ago in Developer Platform 0 Backlog

More customizable desktop app

"I wish we could customize the desktop app view more than the two options currently available (default and compact)"
11 months ago in Desktop 0 Backlog

Setting to always show CC line when composing a message

No description provided
about 3 years ago in Message headers / metadata 0 Backlog

[tone] Custom tone for "AI Answers"

Similar to PRD-I-5182 we want to have the ability to customize the tone and structure used in AI answers, compose and suggested replies
6 months ago in AI / AI answer for chat / AI suggested replies (auto draft) 0 Backlog

Custom Fields: Drop Down with Multi-Select

Add the ability to select more than one value in drop down custom field.
6 months ago in Custom fields 0 Backlog