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Ability to add multiple attachments to a WhatsApp conversation

No description provided
over 1 year ago in Existing integrations 0 Backlog

Alert agent when chat can no longer be replied to

Front locks down chats to the customer after 6 hours, but not to the agent. The agent can still send messages to the customer and the customer cannot reply. This should not be allowed or alert the agent that the customer cannot reply to the messag...
over 1 year ago in Live Chat 0 Backlog

Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
over 1 year ago in Existing integrations 0 Backlog

Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
11 months ago in Core Product Experience 0 Backlog

Add Read Receipts to Emails

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...
almost 2 years ago in Other (CPX) 0 Backlog

Allow delegates for managing calendar

No description provided
almost 4 years ago in Managing/Updating Events 0 Backlog

Reserve proposed meeting times in calendar

When using meeting times proposals (insert meeting times) it would be great if Front would temporarily and automatically "reserve" the proposed times in my calendar until the message recipient confirms a time. I'd like to avoid that somebody else ...
almost 2 years ago in Scheduling Links 0 Backlog

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?
almost 2 years ago in Event notifications 0 Backlog

Allow admin to edit teammate login email

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...
almost 2 years ago in Login and SSO settings 1 Backlog

Enforce regular password reset

As an admin, I would like to set a policy to force my teammates to reset their Front login password on a regular basis
over 1 year ago in Login and SSO settings 0 Backlog