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Option to occasionally send immediately (speed up undo send delay)

Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.
over 3 years ago in Composer 2 Backlog

Choose whether a moved conversation (by a rule) is archived or not for subscribers

When a conversation is moved by a rule : Choose whether it archives or not for subscribers : today, front automatically archives the conversation for subscribers.
about 2 years ago in Workflows 0 Backlog

Stripe Integration

It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation
about 2 years ago in Developer Platform 0 Backlog

Integrate chatbot with API

Integrate chatbot with API so we can automate lookups to external databases. Ex) Automate lookups like appointment time, enter a zip code to find store locations, etc.
almost 2 years ago in Chatbots 0 Backlog

Adding GIFs to Knowledge Base Articles

We would love to have the option to add GIFs to our Knowledge Base articles. An option similar to the already existing one in the Discussions chat field would be an amazing addition.
almost 2 years ago in Knowledge Base 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
about 3 years ago in Existing integrations 1 Backlog

Badge Counter: Allow Selecting Multiple Inboxes

I want the badge on my desktop and mobile app to display total number of open conversations, rather than either shared or personal.
over 1 year ago in Counters 0 Backlog

[context] Use an unpublished KB for suggested replies

It is not possible to publish SOPs an external website for confidentiality reasons so it would be nice to have the ability to utilized suggested replies from an internal, unpublished knowledge base
11 months ago in AI suggested replies (auto draft) 2 Will not do

Remove the default "x is using Front, the customer operations platform for exceptional service at scale."

When you want to email guests of a calendar meeting, the following message is always appended to the bottom of the email "x is using Front , the customer operations platform for exceptional service at scale."
11 months ago in Schedule - manage your calendar 0 Backlog

CSAT: Identify Submitter

We would like a way for Admins to be able to see who the response came from.
11 months ago in CSAT 0 Backlog