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Export rules to CSV

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
almost 2 years ago in Admin Experience 2 Backlog

ATP for attachments

Should support Dynamic Delivery
about 4 years ago in Email channels 0 Backlog

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 2 years ago in Admin Experience 0 Backlog

Tracking conversations assigned by someone

The same idea of tracking assignees but instead being able to see who assigned conversations
9 months ago in Insights 0 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
almost 2 years ago in Calendar View 0 Backlog

moving inboxes or re-assigning save option

Have the ability to press a save button or a apply button when changing the inbox or assignee, so that the user has a chance to enter all internal comments or other additions before it disappears from their view.
5 months ago in Assigning / Core Product Experience 0 Backlog

Ticket status needs to be at workspace or inbox level

so that different teams can have personalised ticket statuses
5 months ago in Ticketing 1 Already available

Waiting tickets - time based rule for return

for tickets to be truly useful you need to be able to select a return time to the inbox if unresolved -similar to Snooze. Also comments and replies should move it back to Assigned
5 months ago in Ticketing 1 Backlog

Allow Multiple Accounts to Exist with the Same Domain

In a situation where I have 7 subsidiaries of Front.com with unique contact lists it would be awesome to be able to identify that a person is associated with a particular location for attribution purposes
over 1 year ago in Contacts 0 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
almost 2 years ago in Compose - write efficiently with quality 0 Backlog