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Status Backlog
Categories Ticketing
Created by Guest
Created on Mar 14, 2025

RELATED IDEAS

Waiting tickets - time based rule for return

for tickets to be truly useful you need to be able to select a return time to the inbox if unresolved -similar to Snooze. Also comments and replies should move it back to Assigned

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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  • Admin
    Laurent Meyer
    Jul 24, 2025

    Hello,

    Thanks for your idea submission! What would be the difference with a regular snooze?

    Thanks!

    Reply