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Improve visual difference between comments and messages

With the new redesign, particularly for SMS and WhatsApp channels, the internal comments vs actual messages are visually very similar and difficult to distinguish. This is particularly true for our SMS and WhatsApp channels.
9 months ago in P3 display 0 Backlog

Disable hidden mailboxes sync to Front contacts or make it optional

If the mailbox is hidden from the Global address list, it will not show in Outlook's address book, and will not populate in the "To" field if you draft a new message. But despite the mailbox being hidden, if Outlook directory sync is enabled in F...
9 months ago in Contacts 0 Backlog

Setting to always show CC line when composing a message

No description provided
over 3 years ago in Message headers / metadata 0 Backlog

Linking conversations shows up across all conversations

At the moment if we link conversation A with conversation B, we still need to link conversation B with conversation A to show the link. It would be great if linking would automatically show across all conversations rather than doing it twice for e...
9 months ago in Core Product Experience 0 Backlog

Sync contacts of Front with phone

Just like in outlook, your personal Front contact list should be visible in your phone under contacts/directory. Also, when chosing which accounts to sync (google, outlook, sim, etc) there is no option for Front, hence my saved contacts from work ...
almost 2 years ago in Contacts 0 Backlog

Share tags with specific teammates

Our company is currently using Front as the main office software. We hope to manage every email received and sent during the work process by adding different tags to the email. However, I found that the tag provided by Front can only be used priva...
almost 2 years ago in Core Product Experience 1 Backlog

Create a 'split screen' view where a discussion shows up next to an email thread

Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
almost 2 years ago in Core Product Experience 0 Backlog

Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
9 months ago in Core Product Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
9 months ago in Admin Experience 0 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
over 1 year ago in Filters - Search hints 0 Backlog