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Analytics based on info created after a segment is closed

At the moment, our Analytics paradigm is that you report based on context at event time (or events happening within the Analytics segment). After that segment is closed you cannot update that data anymore. For instance, you cannot add a tag and re...
over 1 year ago in Analytics - filters - General improvments 0 Backlog

Suggest "@" value based on the users' workspace

We have been running into assignation problems recently, since we have homonyms between our usernames. People are used to "@" quickly in order to be efficient, however they sometimes do not look closely enough, and click "Enter" on the first sugge...
7 months ago in Comments / @ mentions 0 Backlog

Ability to set the width of a plugin as a developer

No description provided
over 1 year ago in Plugins 0 Backlog

When sharing a conversation link, be able to select who can access it

When Sharing a link, select who can access the conversation on the fly between: Any Teammate with the link or Only Teammates with Access. View picture for example.
over 1 year ago in Core Product Experience 0 Backlog

Ability to lock/unlock a discussion

Sometimes discussions need to be closed or locked from further additions. Sometimes coworkers add a question to a discussion that is untouched and unrelated, making a mess of record keeping. The ability to turn a discussion off (and back on) would...
7 months ago in Internal discussions 0 Backlog

Enable templates for discussions

It would be extremely helpful if we had the option to create discussion templates similar to the available email template function. Our team uses discussions to log various project statuses across multiple aspects of our business as shown in the i...
7 months ago in Internal discussions 0 Backlog

Create Marketing Hub in KB for New Articles or Most Viewed Articles

We're looking for a place to surface new articles or most viewed articles such that people who visit really consistently can quickly see the newest content or most relevant content.
7 months ago in Knowledge Base 0 Backlog

Move Open and Remove in Context Links

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...
about 1 year ago in Core Product Experience / Links 0 Backlog

Dedupe rule notifications when inbox is delegated

I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
about 1 year ago in Delegated inboxes / Notifications 0 Backlog

0365 APP KEY authorisation for shared channel set up

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...
about 1 year ago in Email channels 0 Backlog