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Define visibility order for tags

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over 4 years ago in Core Product Experience 0 Backlog

Adding distribution list to calendar invites

When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
almost 2 years ago in Calendar View 0 Backlog

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body
almost 3 years ago in Message templates 1 Backlog

Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...
over 1 year ago in Core API 0 Backlog

Custom HTTP authorization headers for servers

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...
over 1 year ago in Developer Platform 0 Backlog

Add import from URL for HelpDocs knowledge bases

No description provided
over 1 year ago in Knowledge Base 1 Backlog

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API
over 2 years ago in Core API 1 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
over 2 years ago in Existing integrations 0 Backlog

Pin message to top of a conversation

No description provided
about 2 years ago in Collaborate - work together seamlessly / Core Product Experience 1 Backlog

Lock down Make inbox visible to analytics button

Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...
5 months ago in Admin Experience / Insights 0 Backlog