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AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
almost 2 years ago in New integration requests 0 Backlog

Display optional calendar invitees as optional on the calendar event

Like in Outlook or Gmail, make Front calendar invites show who's required/optional on calendar invites.
over 2 years ago in Calendar View 0 Backlog

LinkedIn messages channel

No description provided
over 3 years ago in New integration requests 6 Backlog

[action] *Automatic* AI Translation for Inbound and Outbound Messages

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...
12 months ago in AI / AI message translation 0 Backlog

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)
over 1 year ago in CSAT 0 Backlog

Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
over 2 years ago in Developer Platform 7 Backlog

Only show teammates with access to the Workspace as assignment, mention and participant options

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should be possible to select.
over 2 years ago in Workspaces 0 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
about 2 years ago in Core Product Experience 2 Backlog

[granularity] AI summary at the contact and account levels

See a summary of conversations with a specific contact See a summary of conversations with a specific customer/account review all email correspondence with the client account list all references to the word 'transfer pricing' with date, subject he...
about 1 year ago in AI / AI insights / AI summary 0 Backlog

Knowledge Base usability & formatting improvements

When voting, please specify which one(s) of the below is the most important for you. Thanks Drag & drop article reordering Ability to add more than one image per line in knowledge base for better readability When editing the table, you always ...
almost 2 years ago in Knowledge Base 4 Backlog