I would like to share ownership of the scheduling links with other team members for when I am out of the office or need a team member to manage to scheduling link.
We want to authenticate our customers when they create a support ticket on our contact form. The best implementation for this in our organisation would be to have a login-controlled support form page similar to the existing login-controlled KB tha...
Currently only able to view the last page that the visitor is before starting the chat. User would like the ability to view their full path that brought them to the page where they started the chat.
Add mailbox setting option to order the conversations/emails above the thread w/preview pane below
This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
AI Reporting Insights: Copilot for Front Conversations
Front could build a copilot or in-app reporting powered by AI that ingests and analyzes Front conversations/Support tickets/sales transcripts to produce useful and actionable Support/Product insights. The AI can report the most common feature requ...