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Ability to display contact fields in a custom order and show or hide fields

In Front's contact manager, having the ability to customize which fields show up on top, and even have the ability to hide certain fields.
about 3 years ago in Accessing / Organizing Data 0 Backlog

shipstation Integration

shipstation Integration to see order tracking and have access to return labels in real time to send to customers with tracking.
6 months ago in New integration requests 0 Backlog

TikTok channel integration

No description provided
over 2 years ago in New integration requests 1 Backlog

Duplicate calendar events

No description provided
almost 2 years ago in Create New Event 0 Backlog

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
6 months ago in Chatbots 0 Backlog

Create a custom channel for ICE Chat

ICE Chat is a chat channel for to facilitate c ollaboration with other market participants using Chat. The ICE's messaging system offers diverse set up options that can be tailored to support your compliance requirements. React to trade opportunit...
6 months ago in New integration requests 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
6 months ago in P3 display 0 Backlog

Make conv_id available in plugin context for discussions

I would like to have access to the conversation ID of discussions in the context updates in the plugin pane. When selecting a discussion now, it seems that context.type is "noConversation", even though dicussions also have conversation IDs.
6 months ago in Developer Platform 0 Backlog

Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...
11 months ago in Developer Platform 0 Backlog

Allow multiple contacts to share the same email

Request to allow creation of multiple Contacts in the same Workspace which share the same email. Example use cases: I have a Contact who works for Company X and their subsidiary Company X-Y; they use the same email address for both. I want two con...
11 months ago in Contacts 0 Backlog