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Format paintbrush - Ability to copy paste formatting

No description provided
over 3 years ago in Composer 3 Backlog

Front Analytics Reporting for Knowledge Bases

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...
6 months ago in Knowledge Base 0 Backlog

Quick survey on KB article to rate if article was helpful or not and share feedback

As an admin, it is important to me that end users/my customers, can advise if a help article in the KB solved their issue or not. I want them to be able to explain if it was not helpful. That way I can update the article for future queries and kee...
9 months ago in Knowledge Base 1 Backlog

AI Summarize in different languages

AI Summarize currently only works with English; we should also allow for other languages.
11 months ago in AI 0 Planned

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
about 1 year ago in Core Product Experience 1 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
about 1 year ago in New integration requests 0 Backlog

Audit trail for admin activity

Provide visibility on actions taken by admins, to help teams work cohesively together. View historical activity when resources have been created, edited or deleted Rules Contacts Channels Inboxes Roles Teammates Teammate Groups Company settings Fe...
about 3 years ago in Admin audit trail 2 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
over 3 years ago in Attendee management / Create New Event 1 Backlog

Ability to customize chatbot icon

Currently the chatbot icon is a fixed icon. It would be nice to be able to customize it to better reflect our company's branding.
11 months ago in Chatbots 0 Backlog

Ability to hide all comments from a conversation

Ability to toggle a view so that you can only see the email messages and not the internal comments.
about 1 year ago in Comments / @ mentions 0 Backlog