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Showing 1475
4
VOTE
Granular assignment limits
Giving Admins the ability to set complex limits such as “assign up to 1 chat and up to 5 emails to this teammates"
over 3 years ago
in
Load balancing
0
Backlog
59
VOTE
Select channel when replying or forwarding with rules
Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels.
over 3 years ago
in
Auto-reply
0
Backlog
5
VOTE
Log attachment in dropbox/drive/etc as a rule action
Add a 3rd party integration action "Log attachment in 3rd party system"
over 3 years ago
in
3rd party
0
Backlog
6
VOTE
Ability to create rules for an inbox delegated to me
Currently, you cannot create rules on a delegated inbox if not an admin. This is because the conversations live in a namespace you do not own.
over 3 years ago
in
Delegated inboxes
0
Backlog
11
VOTE
Ability to use "reply-to" fields in rules
Use the "reply-to" field for auto replies instead of the "from:" field.
over 3 years ago
in
Auto-reply
1
Backlog
6
VOTE
Teammate availability per inbox/channel
Ability to make teammates available for rule assignment only for specific inboxes or channels.
over 3 years ago
in
Teammate availability
0
Backlog
21
VOTE
Email was read rule trigger
Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
over 3 years ago
in
Rule trigger
0
Backlog
28
VOTE
Improvements to Shift scheduling
Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
over 3 years ago
in
Teammate availability
0
Backlog
76
VOTE
Ability to create tables in the composer
Ability to create and edit tables in Front emails (currently you can only paste a table)
over 3 years ago
in
Composer
3
Backlog
1
VOTE
Smart compose: warning if missing To: field
No description provided
over 3 years ago
in
Composer
0
Backlog
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