RELATED IDEAS
Time-based dynamic variables
Example use case:
In building some rules/macros, I want to access the current timestamp.
For example, I want to create a tag prefixed with the current date; "[2025-03-25] {generated-tag-name}".
At present, you can fetch a timestamp from attributes like the message date, but that is not necessarily the same as the current date.
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MERGED
[Dynamic Variable] Access "now()" timestamp
In building some rules/macros, I want to access the current timestamp. For example, I want to create a tag prefixed with the current date; "[2025-03-25] {generated-tag-name}". At present, you can fetch a timestamp from attributes like the message ...
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Backlog
Same for Custom fields ! I want to access the current timestamp of a specific event for analytics purpose.
For example, I want to create a custom field with the date of the ticket resolution.