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Admin Experience

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Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
11 months ago in Admin Experience 1 Backlog

Custom Fields: Drop Down with Multi-Select

Add the ability to select more than one value in drop down custom field.
11 months ago in Custom fields 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
12 months ago in Admin Experience 0 Backlog

Fine Tune Teammate Invite Permissions (restrict to Company Admins)

As a company admin, I would like to delegate a few tasks to the Workspace admins while limiting their ability to add/invite new teammates to Front.
about 1 year ago in Increase granularity of admin permissions 0 Backlog

Notify admins when a new company admin is added

It would be helpful if there would be an option to configure an alert to notify a specific email or all company administrators if anyone was granted company administrator authority.
about 1 year ago in Admin Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
about 1 year ago in Admin Experience 0 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
about 1 year ago in Manage conversation content 0 Backlog

Bulk edit teammates' availability

Something team leads can use to easily toggle "available / Out of office"
about 1 year ago in Admins can control more teammate settings / Teammate management / Workforce management 0 Backlog

Allow multiple periods of business hours in a single day

It would be great to be able to split business hours between morning and afternoon times to ensure SLAs and response times don't get impacted by team unavailability during lunch
about 1 year ago in Admin Experience / Workforce management 0 Backlog

Support SSO JIT user provisioning

No description provided
about 1 year ago in Login and SSO settings 0 Backlog