ADD A NEW IDEA

Admin Experience

Showing 186

Export message templates to CSV

Provide an overview off all message templates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
about 2 years ago in Admin Experience 2 Backlog

Change teammate icon's color

Add ability to change the default icon color of a teammate when they have not added a photo.
over 2 years ago in Admin Experience 4 Backlog

PEC email support / include xml certificate

Need support for PEC (certified Italian) email – i.e. instead of seeing the email directly, it is attached along with the xml certificate. This should be a quick fix for you guys on backend to add native support for this.
3 months ago in Compliance & security / Email channels 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
10 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
almost 2 years ago in Admin Experience / Resource management permissions 0 Backlog

Dynamic image in signatures

Allow admins to design shared signatures where the image is individualised to the teammate. The image may be personal like a headshot or signature, or could be dependent on the team they belong to. This could be achieved through a new "image type"...
over 2 years ago in Custom fields / Signatures 1 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
over 2 years ago in Default channel management 0 Backlog

Show time off end date next to a teammate's name

No description provided
about 1 year ago in Admin Experience / Core Product Experience / Teammate management 0 Backlog

More granular permissions for rule creation

Ability to have more granular permissions when it comes to "rule creation". It would be important to have some rule templates/rule types that certain users can create
over 1 year ago in Admin Experience / Other (workflows) / Resource management permissions 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
almost 2 years ago in Workspaces 1 Backlog