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Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
over 3 years ago in Rule conditions 1 Backlog

Allow rules and macros to "reply all"

Allow rules to reply all instead of replying to the sender.
over 3 years ago in Auto-reply 0 Backlog

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
over 3 years ago in "Create new conversation" actions 0 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
almost 4 years ago in Rule conditions 0 Backlog

Auto-reply including conversation history

No description provided
almost 4 years ago in Auto-reply 0 Backlog

"Snooze conversation" rule action

Ability to snooze a conversation from rules.
almost 4 years ago in Missing core rule actions 6 Backlog

Download Sequence info as csv

No description provided
almost 4 years ago in Outbound/Sequences 1 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
almost 4 years ago in "Create new conversation" actions 0 Backlog

Assign through rules even if assignee is Out Of Office

No description provided
almost 4 years ago in Assign 0 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
almost 4 years ago in Load balancing 0 Backlog