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Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
about 2 years ago in P2 display - conversation list 2 Backlog

Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
about 2 years ago in Client Platform 2 Backlog

Option to have view number counter display all conversations (instead of just open conversations)

It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...
almost 2 years ago in Counters 2 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
over 3 years ago in CSAT- Customisation - survey - answers 3 Backlog

Non-contiguous Copy + Paste

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.
about 2 years ago in Composer 0 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
about 2 years ago in New integration requests 0 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
about 2 years ago in Core Product Experience 3 Backlog

Allow Workspace admins to create and manage teammate Groups

Allow users other than company admins to create, edit and delete teammate Groups, including the ability to add teammates to Groups. This could be a permission granted to users, or a company-wide setting that allows Workspace to manage teammate Gro...
over 2 years ago in Teammate Groups 2 Planned

Improvements to Shift scheduling

Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
about 4 years ago in Teammate availability / Workforce management 1 Backlog

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
11 months ago in Admin Experience 1 Backlog