ADD A NEW IDEA

All ideas

    Showing 2161 of 2161

    Rule action to snooze conversation

    Ability to snooze a conversation from rules.
    almost 5 years ago in Missing core rule actions 14 Backlog

    Workforce management analytics

    No description provided
    almost 5 years ago in New metrics / Workforce management 0 Backlog

    Ability to use "reply-to" fields in rules

    Use the "reply-to" field for auto replies instead of the "from:" field.
    almost 5 years ago in Auto-reply 3 Backlog

    Display email address for failed sent message

    When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
    almost 3 years ago in Core Product Experience 4 Backlog

    Ability to hide all comments from a conversation

    Ability to toggle a view so that you can only see the email messages and not the internal comments.
    almost 3 years ago in Comments / @ mentions 0 Backlog

    Dark mode for mobile app (iOS and Android)

    Please make dark mode available for phone app as well
    almost 3 years ago in Client Platform 3 Backlog

    Different signature on reply emails than on initial email

    Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...
    almost 3 years ago in Signatures 2 Backlog

    CSAT: Multiple survey questions

    Allow multiple questions in Customer Satisfaction surveys.
    over 4 years ago in CSAT 3 Backlog

    CSAT: additional survey scales

    Support different scales for Customer Satisfaction (1-10, 3-point smiley faces, etc).
    over 4 years ago in CSAT 3 Backlog

    Format paintbrush - Ability to copy paste formatting

    No description provided
    about 5 years ago in Composer 5 Backlog