ADD A NEW IDEA

All ideas

Showing 1616

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
over 1 year ago in Access - what's accessible or visible to whom in P3 0 Backlog

Custom analytics dashboards

Visualize data in more ways than what we present in analytics today, E.g., be able to look at the same data set, but presented in a pie chart, bar graph, etc...
4 months ago in Analytics Widgets 0 Backlog

Move team inboxes to a different workspace

As teams grow on Front sometimes they need to expand from a single workspace into multiple workspaces. That process is extremely difficult and ad hoc.
10 months ago in Admin Experience / Workspaces 0 Backlog

Auto-capitalize first letter in a sentence

No description provided
over 3 years ago in Composer 0 Backlog

Notify action to rule templates

Adding a "notify" action to rule templates in the new rule library
almost 1 year ago in Notify 0 Already available

Allow WhatsApp templates to be sent via API

Users are unable to send WhatsApp templates via the API. Proposed solution is to map the body parameter to an existing WhatsApp template, and send the template if there is a match
8 months ago in Existing integrations / WhatsApp 1 Backlog

Copy attendees from calendar event

Having to have another meeting with the same attendees - the only way I see is to add them all individally...it would be great to be able to copy an attendee list into a new meeting.
about 1 year ago in Attendee management / Cal/scheduling efficiency 0 Backlog

Exportable data from Chatbot interactions

We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.
10 months ago in Chatbots 0 Backlog

Bulk edit teammates' availablity

Something team leads can use to easily toggle "available / Out of office"
6 months ago in Admins can control more teammate settings / Teammate management 0 Backlog

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
10 months ago in Existing integrations 0 Backlog