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Re-ordering Inbox Drop Down List

It would be helpful for our team if we could rearrange the inboxes in the "move to" drop down list in a custom order.
over 2 years ago in Triage - get to inbox 0 0 Backlog

Customizable Options for "Advance Notice" — Scheduling Links

For the "Edit scheduling links" feature, we should have the ability to edit the options available for the "Advance Notice" dropdown/picklist. For example, I think that "18 hours" or "20 hours" is a big omission. Let's say I work 9AM-5PM and a clie...
over 2 years ago in Accessing / Organizing Data / Scheduling Links 0 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
over 2 years ago in P1 navigation - left pane / Tags 3 Backlog

Support syncing non-email messages to Hubspot and Salesforce with "send to" rules

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).
over 2 years ago in Existing integrations 0 Backlog

Option: Do not automatically subscribe a teammember

Currently, when a team member responds to an email, it automatically subscribes them. Therefore, the 'shared with me' inbox is rising in volume rapidly. I would like to see the option to turn this off.
over 2 years ago in Core Product Experience 0 Backlog

Use Microsoft Teams as video conferencing option when using Gmail channels

Right now it seems video conferencing option is limited by what channel type you use for calendar. It would be awesome if this was independent of the channel type for calendar.
over 2 years ago in Calendar - other 3 Backlog

Change default reply option for all company users

As an admin, I’d like to set Send & Snooze as the default reply option for my company. Informing teammates about the ability to change this takes training overhead and friction.
over 2 years ago in Admin Experience 1 Backlog

Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...

Discussions - Restrict Unsubscribe and/or Log who unsubscribes

There are mandatory discussions setup that we want to be able to restrict user from unsubscribing. And/or provide a log for the discussion creator to see who unsubscribe from the discussion.
over 2 years ago in Core Product Experience 0 Backlog

Ability to sync all messages to sender/recipient similar to Twilio/SMS channels

When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
over 2 years ago in Composer / Merge / privacy leaks / threading 0 Backlog