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To be able to bookmark where you are in a shared mailbox

If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...
over 1 year ago in Navigate - find your work 0 Backlog

Apple Watch app

No description provided
over 2 years ago in Client Platform 0 Backlog

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...
over 1 year ago in Twilio 0 Backlog

Create an appointment from an email

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Ability to add custom logo to scheduling link

No description provided
over 2 years ago in Scheduling Links 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
almost 2 years ago in Core API 2 Backlog

Drag and drop to change rule order

Instead of using the arrows, or typing in the order number you want a rule to fall into, having the ability to drag and drop rules in different order could be a better experience for customers who have cascading rules.
over 3 years ago in Rule management 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
almost 2 years ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
almost 2 years ago in Accounts Manager / Contacts 4 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
almost 2 years ago in New integration requests 0 Backlog