Contacts

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.

In Front's contact manager, having the ability to customize which fields show up on top, and even have the ability to hide certain fields.

This would help our team set up our customers with their preferred email & phone number for certain communication. This would still allow us to still have additional emails and phone numbers available for our team to better help our customers....

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.

I'd like to be able to create lists of accounts (especially dynamic lists based on values from custom fields, etc.)

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...

Currently there's private and public contacts. However, we have several different shared inboxes having to weed through all the contacts to send a message. Can contacts be saved to a shared inbox or multiple shared inboxes -- then you only have ac...

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)

When a message is received in Front, the name of the contact saved in Front should be displayed over the sender information provided in the message headers.

I saw that I could use Custom Fields to add custom columns. But unfortunately I can't configure them the way I want.Example in this screenshot, the Twitter and Description columns don't interest me at all. I would have liked to be able to delete/h...